Policy

Refund & Cancellation Policy

Last updated: June 30, 2026

This policy applies to paid Read Frog subscriptions for Notebase and related digital learning features offered by FEELIO TECHNOLOGIES LTD. through https://readfrog.app.

Digital Product Delivery

Read Frog is a digital language-learning and reading-assistance service. Notebase is delivered online through the user's Read Frog account. We do not sell or ship physical goods.

Cancellation

You may cancel a paid subscription at any time. After cancellation, your paid access remains active until the end of the current billing period. The subscription will not renew after that billing period ends.

Refunds

You may request a refund within 14 days of purchase. To request a refund, contact us at [email protected] with the email address used for your Read Frog account and your payment receipt or order reference.

Refunds are processed by our payment provider and returned to the original payment method.

Payment Review Status

Paid subscriptions are being prepared and checkout is not live yet. We will publish final pricing and subscription management details before accepting customer payments.

Contact

For refund, cancellation, billing, or account questions, contact [email protected].